Airports in Rostov (Platov), Krasnodar (Pashkovsky), Anapa (Vityazevo), Gelendzhik, Elista, Stavropol, Belgorod, Bryansk, Kursk, Voronezh, and Simferopol have temporarily suspended flights. The All-Russia People’s Front, together with the Russian Federal Tourism Agency and the Roscongress Foundation, is setting up a free hotline as part of the #WeAreTogether campaign to inform people about the situation. The number is 8 (800) 200 3411 and it will operate from 8:00 a.m. to 8:00 p.m. (Moscow time).
“Due to the temporary restrictions in the operation of several Russian airports, many tourists have found themselves in a difficult situation and do not understand what to do, how to travel from these cities, and what to do with the tickets they have bought. For this reason, the People’s Front, together with the Federal Tourism Agency, is opening the hotline 8 (800) 200 3411 in an expedited manner to provide information to citizens,” said Denis Polunchukov, a member of the Central Headquarters of the People’s Front.
“Specialists from the Roscongress Foundation have the necessary experience of running a hotline. The line was in operation during the key months of the coronavirus pandemic. We also provided psychological assistance, and later we helped sort out issues associated with tourism cashback. At present, special scripts have already been prepared about the operation of the airports, and Roscongress employees and volunteers from the People’s Front are ready to provide all the necessary assistance to those who reach out,” Roscongress Foundation Deputy CEO Maria Kiselyova said.
The Federal Air Transport Agency reported that due to the aggravation of the situation in Ukraine flights to a number of airports in southern Russia have been temporarily restricted, starting from 3:45 a.m. Moscow time on 24 February until 3:45 a.m. Moscow time on 2 March.