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Consumers and the new reality: preparing for changing customer needs, behaviors and expectations

Research
28 July 2020
Потребители и новая реальность: подготовка к изменению потребностей, поведения и ожиданий клиентов
Source
Release date
06/18/2020
Topics
Digitalization Consumer Sentiment Economic progress StayHomeEconomy
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KPMG’s research focuses on online shopping, outlines the current trends and provides some advices to the companies that are looking for the new solutions.

Nowadays, the purchase of goods and services is gradually moving into the online space. Traditional ways of trading are giving way to new ones, online stores are competing for customers. The COVID-19 pandemic has strengthened the position of online suppliers. There are several trends that companies have to take into account, among them: a decrease of consumption, awareness of new technologies. If the organization is planning to operate in effective way in the new world, it should increase investment in digital technologies and compete for customer’ confidence.

Anlytics on the topic

All analytics
Research
1 June 2021
Infrastructure - 2025: Challenges and Prospects

Infrastructure in a post-COVID-19 economy: has the pandemic affected Russian authorities and private investors’ plans? What will be infrastructure development scenario by 2025? What initiatives will become the milestone projects?

Digitalization StayHomeEconomy Infrastructure-based development
Research
8 November 2017
The 25th APEC Meeting in Danang: Together Towards Prosperity and Harmonious Development

Article by Vladimir Putin, The 25th APEC Meeting in Danang: Together Towards Prosperity and Harmonious Development is the announcement of the position of the Russian side on the eve of the APEC anniversary summit, held on 10-11 November 2017.

Digitalization ASEAN Asia-Pacific region EAEU Far East Regional Policies
Analytical digest
30 April 2020
Head of IOC: sport can help the world recover after the crisis

The Roscongress Foundation presents the ‘World Sport Amidst COVID-19 Pandemic’ news digest for 27–30 April.

StayHomeEconomy Sports COVID-19
Research
13 February 2018
Growth Barometer 2017 Is it possible to find a point of support for growth in the conditions of constant changes? How Russian companies are implementing development strategies today

The EY survey Growth Barometer analyzes the development priorities and strategies of companies, problems they face, as well as their links to global risks and economic instability. The survey involved 2,240 senior managers of companies with annual revenues of $1 million to $3 billion and smaller firms in the fast growing business segment, having operated in the market for less than five years.

Digitalization Entrepreneurship Labor Market Labour productivity gains